The best insurance products, tailored expertise and a personalised service in your own language

  • be
  • nl
  • fr
  • de
  • es
  • en
(+34) 965 637 134

Report damage

Car assistance

Please fill in each section of the form below. The more information you provide, the sooner and better we can help you

Please add as much documents as possible in order to optimise the processing of your claim! Please ask your providers for quotations, invoices, technical reports, etc. in Spanish, as the insurance companies’ technical experts speak Spanish!

Personal details




What information should I pass?

  • Insurance holder, license, insurance policy number.
  • Brand and color of the car
  • What's the problem: the motor, the battery, an accident, lack of fuel, flat tire?
  • Exact address where the car is, the car is visible from the street? Is the car in an underground garage? The car on a private parking lot of a department store is closing mandate?
  • Name and surname of the person in the car who will sign the documentation afsleepdienst.
  • Important! His / her mobile number in case the afsleepdienst not locates the car.
  • Contact details dealer or concession to which the car must be: name, address, and phone number.
  • If this occurs outside opening hours of the garage can be the vehicle for a special parking space provided for this purpose, and then from opening the garage, the car is brought to the garage.

Call directly Zurich Assistance: 934 165 040

You are outside your normal place of residence in Spain, call Zurich Travel Assistance: 0034 932 671 040

In case of problems, please contact GrupoXandra during office hours:

965 637 134 -> 1
siniestros@grupoxandra.eu